At Komfort Beauty, we are committed to making your skincare shopping experience simple, convenient, and reliable. This Shipping Policy explains how we process, ship, and deliver your orders.
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information where available.
During sales, promotions, or periods of high order volume, processing may take slightly longer. We appreciate your patience and understanding.
Komfort Beauty offers shipping to eligible domestic and international destinations, subject to availability at checkout.
Please ensure that your shipping address and contact information are accurate when placing your order. Available shipping options may vary depending on your location.
Shipping charges are calculated at checkout based on your delivery address, order details, and available shipping methods.
Any applicable shipping fees will be displayed before you complete your purchase. If a free shipping promotion is available, its eligibility requirements will be stated on our website.
Our estimated delivery times are as follows:
Domestic orders: 3–7 business days.
International orders: 7–14 business days.
These estimates begin after your order has been processed and dispatched. Delivery times may vary depending on your location, courier availability, customs clearance, weather conditions, and other circumstances beyond our control.
Please note that delivery timeframes are estimates and are not guaranteed.
After placing your order, you will receive an order confirmation email at the email address provided during checkout.
Once your order has been dispatched, tracking information will be sent where tracking is available. Please allow 24–48 hours for tracking updates to appear in the courier's system.
If you have not received your shipping confirmation within 3 business days after your order was placed, please contact us for assistance.
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately at komfortbeautyllc@gmail.com.
We will do our best to assist with address changes before dispatch. However, changes cannot be guaranteed once an order has been processed or handed over to the shipping carrier.
Komfort Beauty cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided.
If your order has not arrived within the estimated delivery timeframe, please check your tracking information first, if available.
If your order appears delayed or has not been delivered, contact us at support@komfortbeauty.com and include your order number.
Our team will review the available tracking information and help you determine the next steps.
Please understand that courier delays, customs inspections, severe weather, and other unexpected circumstances may affect delivery schedules.
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at support@komfortbeauty.com.
Include your order number, a brief description of the issue, and clear photographs of the product and its packaging.
Our team will review your request and assist in accordance with our Returns and Refunds Policy and applicable consumer protection laws.
Please do not discard the product or its packaging until the issue has been reviewed.
For international orders, additional customs duties, import taxes, or other fees may apply depending on the destination country's regulations.
Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.
Customs inspections and clearance procedures may also extend delivery times. Komfort Beauty cannot control customs processing times or decisions made by the relevant authorities.
Please ensure someone is available to receive your package when required by the shipping carrier.
If a delivery attempt fails because the recipient is unavailable or the address is incorrect, the carrier may arrange another delivery attempt or return the package to the sender, subject to its policies.
If a package is returned to us, please contact our support team to discuss the available options. Any additional shipping charges will be handled in accordance with our applicable policies and local laws.
Komfort Beauty reserves the right to update this Shipping Policy when necessary. Any changes will be published on this page and will apply in accordance with applicable law.
We encourage customers to review this page periodically for the latest shipping information.
If you have any questions about shipping, delivery, or an existing order, please contact us:
Brand: Komfort Beauty
Email: komfortbeautyllc@gmail.com
Support Hours: Monday–Friday, 9:00 AM–5:00 PM (USA Standard Time, PKT).
We aim to respond to customer inquiries within 1–2 business days.
Thank you for choosing Komfort Beauty. We appreciate your trust and look forward to being part of your skincare journey.